Your privacy matters to us. This policy explains what data we collect, why, and how we protect it.
What We Collect
When you shop with us or sign up for our newsletter, we may collect:
- Contact details — name, email address, phone number
- Delivery address — for shipping your orders
- Payment information — processed securely by Shopify Payments (we never store your card details)
- Browsing data — pages visited, products viewed (via cookies and analytics)
How We Use Your Data
- Fulfilling orders — processing, shipping, and communicating about your purchases
- Customer support — responding to your questions and resolving issues
- Marketing — sending product updates and offers (only if you've opted in)
- Improving our service — understanding how customers use our site
Third Parties
We share data only with services essential to running our store:
- Shopify — our e-commerce platform
- Royal Mail / Courier partners — for order delivery
- Email provider — for newsletters (only if you subscribe)
We never sell your data.
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your data (right to erasure)
- Opt out of marketing at any time
To exercise any of these rights, email us at hello@sunandspice.co.uk.
Cookies
We use essential cookies for the shopping cart and checkout. Analytics cookies are used to understand site traffic. You can manage cookie preferences in your browser settings.
Changes
We may update this policy from time to time. The "last updated" date at the top reflects the most recent version.
Questions about your privacy? Contact us.